At School Specialty we consider it our privilege to serve educators like you. Our mission echoes these sentiments: To discover, develop and deliver innovative products, programs and services that help our customers create a better and more prepared tomorrow. Looking forward, we will continue to invest in developing our familiar brands, focus on product innovation and offer you solutions that are truly unique.
Over the past year one of our primary objectives was to significantly improve your shopping experience. Our goal and commitment to our customers is to fulfill every order accurately, quickly and damage-free. ‘Out the door in 24’ is a mantra we strive to achieve and we’re committed to continuously delivering improvements on this front each and every day.
We have also reorganized and implemented improvements in our Customer Care organization that are designed to serve you better. To this end, the capabilities of our Customer Care organization have been expanded in order to provide you with an experience that exceeds your expectations every time you interact with us.
School Specialty’s proprietary brands embody a wealth of insight and innovation that serve educator’s needs in a way no other source can deliver. Together, they offer students and educators literally everything needed to ensure that teaching and learning is as effective as possible.
Based on feedback from our customers we have improved the process by which we are able to offer innovative products that meet educators’ needs in unique ways. We have reorganized School Specialty to leverage our strengths in finding, developing and delivering new products. In the coming year you will see this in six primary areas: Early Childhood, Art, Furniture & the 21st Century Classroom, Instructional Solutions and EPS, Special Needs and Physical Education.
We take great pride in being your one source for products & services you can only get from School Specialty. With our extremely broad and deep product offerings we can take care of your needs for literally every room in your building. From the classroom to the cafeteria to the gymnasium to the front office, we’ve got you covered and this can reduce the administrative burdens of dealing with or maintaining multiple supplier relationships. In addition to being your go-to source for core Classroom Supplies, Furniture and Art, look to us for Office Supplies, Classroom Technology, Security & Safety and Facility Supplies and I promise you’ll be pleased that you did.
In many ways we are a new SSI – but also the same trusted source you have always relied upon. By taking the best practices of our past and expanding upon them with a new energy and commitment we promise to continue to meet and surpass your expectations.
Throughout the year, I look forward to providing you updates on all the exciting things happening as School Specialty in 2016.
Sincerely,
Joseph M. Yorio
President & CEO
School Specialty
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